Onn nakatsugawa

Perfect location, spacious room, we didn't use the onsen though. The staff were extremely helpful and saved us $500: Day 1: we leave for Nagano and later realize that we left $500 cash in a safe. Coming back was not an option due to the lack of trains. We asked in the next hotel to call Onn and ask what we can do. Day 2: we leave for Tokyo, meanwhile our cash is sent via Japan's post to our hotel in Tokyo. Day 3: the postman delivers our cash in the evening. Day 4: we leave the country in the morning. I have no idea how and whom exactly to thank, apart from leaving this review. They didn't even use any of our cash to pay for the postal fees... We are extremely grateful to the staff and will definitely stay here if we come to Nakatsugawa again!

Very comfortable and cozy place. You need to take your shoes off at the entrance of the hotel, which I liked, but keep it in mind if that bothers you for any reason. You can also wear your provided yukata around the hotel, so it was a comfortable atmosphere with the other guests. We also liked the free coffee provided in the lobby. There is a laundry machine available to use and a vending machine. It is easy to walk here from the train station. (5-10 min, I think) You can take a bus from the train station to Magome easily, but remember to bring cash, because the bus does not have an IC card reader (as of November 2023).

Very clean and comfortable. Excellent breakfast and lovely evening warm snack. The staff were very sweet. The room was perfect for my daughter and I. Shower amenities were wonderful. Also very easy to walk to from the station and to the post tour and grocery stores. We really loved it.

A nice, modern hotel in Nakatsugawa to stay when planning to walk/hike the Nakasendo trail. Friendly staff (they gave me a printout of the Nakasendo trail and shops along the way on the trail!), modern facilities, and even a public bath on site! Nice comfy beds too. There are many surrounding places of interest and restaurants (there's a great yakiniku place literally across the street). Everything is within walking distance. The JR station is only 5 mins away walking. A great place to stay if you're in Nakatsugawa or want to walk/hike the Nakasendo trail.

I stayed here in a compact room as a solo traveller just for one night. This is such a beautifully clean place that looks newly refurbished or built. It’s one of those places where you take your shoes off and put them in a locker at the entrance to the hotel, so the entire place feels more like home. They have laundry facilities in the public baths area, which I didn’t explore, as not stayed one night, but it’s a feature I would appreciate if staying for longer. It offers free chazuke as supper!